✅ Refund Possible If:
You receive a wrong or damaged item and report it immediately.
The item is unavailable after payment (in which case, we offer full refund or alternative).
A payment was deducted but order was not placed successfully.
❌ Refund Not Possible If:
You change your mind after the food is prepared or dispatched.
You provide an incorrect address or are unreachable during delivery time.
The item was not checked in front of the delivery person and no valid evidence was shared later.
Refunds are processed within 3–5 working days to your mobile wallet.
7. Cancellation Policy
Orders can be canceled within 10 minutes of placing, unless already prepared or dispatched.
Once preparation starts, cancellations will not be accepted.
8. Data Security
We use secure technologies (SSL, HTTPS) to protect your data. Your information is never sold or shared with third parties, except delivery or payment partners directly involved in fulfilling your order.
9. Your Rights
You can request to:
Access or update your personal info.
Delete your account.
Unsubscribe from promotional messages.
Contact us via email or phone for any requests.
